At Fleur de Olongapo, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information from you, including but not limited to:
a. Personal Information
Full name
Email address
Phone number
Delivery address
Payment details (processed securely through third-party payment providers)
Special instructions for deliveries
b. Non-Personal Information
Browser type and version
IP address
Pages you visit on our website
Date and time of access
Device information
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies do not collect personally identifiable information unless voluntarily provided by you.
2. How We Use Your Information
We use the information collected for purposes including:
Processing and delivering your orders
Communicating with you about your order status, promotions, or updates
Improving our website, services, and customer experience
Personalizing content and recommendations
Detecting and preventing fraud or unauthorized transactions
Complying with legal obligations
3. Sharing Your Information
We value your trust and will never sell your personal information. However, we may share information in the following situations:
With service providers: Third-party vendors assisting in payment processing, delivery, or marketing.
For legal reasons: When required by law or to protect our rights, safety, or property.
Business transfers: If Fleur de Olongapo merges, is acquired, or sells assets, your information may be transferred as part of the transaction.
4. Security of Your Information
We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage method is completely secure.
5. Your Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your personal data (where applicable)
Opt out of marketing communications
Withdraw consent where processing is based on consent
To exercise these rights, you may contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Childrenâs Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated âEffective Date.â We encourage you to review this policy periodically.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Fleur de Olongapo
[email protected]
0909 995 0103
https://www.facebook.com/fleurdeolongapo