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At Fleur de Olongapo, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information from you, including but not limited to:

a. Personal Information
  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment details (processed securely through third-party payment providers)

  • Special instructions for deliveries

b. Non-Personal Information
  • Browser type and version

  • IP address

  • Pages you visit on our website

  • Date and time of access

  • Device information

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies do not collect personally identifiable information unless voluntarily provided by you.

2. How We Use Your Information

We use the information collected for purposes including:

  • Processing and delivering your orders

  • Communicating with you about your order status, promotions, or updates

  • Improving our website, services, and customer experience

  • Personalizing content and recommendations

  • Detecting and preventing fraud or unauthorized transactions

  • Complying with legal obligations

3. Sharing Your Information

We value your trust and will never sell your personal information. However, we may share information in the following situations:

  • With service providers: Third-party vendors assisting in payment processing, delivery, or marketing.

  • For legal reasons: When required by law or to protect our rights, safety, or property.

  • Business transfers: If Fleur de Olongapo merges, is acquired, or sells assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage method is completely secure.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data (where applicable)

  • Opt out of marketing communications

  • Withdraw consent where processing is based on consent

To exercise these rights, you may contact us at [email protected].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Fleur de Olongapo
[email protected]
0909 995 0103
https://www.facebook.com/fleurdeolongapo